Last revised on November 13th, 2020
NON-RETURNABLE AND NON-REFUNDABLE ONLINE TRAININGS
All online trainings are non-returnable and non-refundable. We give you access to videos which you could watch already, book and certificate that you could keep. We can not be sure if someone kept it already. For this reason they may not be returnable or refundable. Please read all training descriptions, some of them do not include full kit, devices or other products. Everything is in the description of the online training.
1. Scope of this policy
- visitors and subscribers of the websites of Nano Shape;
- natural persons contacting us
- subscribers to our newsletter(s);
- users signing in to use our services;
- users signing in to attend and/or watch webinars;
2. Contacting us
If you have general questions about your account or how to contact Customer Service for assistance, please send us an email at firstname.lastname@example.org.
Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.
3. Collection of Information
The purpose of the Website is to create an online community of professionals involved in the Nano Shape who would like to publish and/or assess content.
As part of our effort to create this online community, we receive and store information about you such as:
a) Personal Information
- First and last name
b) Payment Information
To protect you against fraud, unauthorized transactions (such as money laundering), claims and other liabilities, we only collect an identification number and order details which enable us to match each user to the payments he makes. We do not collect credit card information.
4. Use of Information
We use your information to provide, analyse, administer, enhance and personalize our services and marketing efforts, to process your registration, your orders and your payments and to communicate with you on these and other topics. For example, we use information to :
1. We use your Information in order to resolve disputes; troubleshoot problems; collect fees owed; measure consumer interest in Services; inform you about offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity;
2. We use your e-mail to send you system e-mails about the functionality of our Website that you cannot opt out from and you will have to receive if you want to use our Website. If you want to stop receiving our system e-mails, you will have to de-activate your Account by contacting email@example.com.
3. We use your e-mail associated with your Account in order to send you newsletters and promotions in conjunction with your use of our Services. If you do not wish to receive newsletters you may unsubscribe by clicking the unsubscription link in the newsletter e-mail. We may also send you newsletters which include third party’s offers. If you do not wish to receive these third party offers, you may unsubscribe by clicking the unsubscription link in the newsletter e-mail.
4. We may use your Business Information in order to provide benchmark analysis and aggregate statistics. This particular Business Information will be anonymized, will not contain personal identification and will not be transferred or sold to third parties in any way or format that identifies you.
5. We use Website navigation data to operate and improve the Website. We may also use Website navigation data alone or in combination with your Business Information to provide aggregated information about Nano Shape:
5. Protection of Information
We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorised access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information. Indicatively :
1. All our employees, independent contractors and agents have executed non-disclosure agreements, which provide explicit confidentiality protections. Any employee, independent contractor or agent who violates such privacy and/or security policies is subject to possible termination and civil and/or criminal prosecution.
2. We do not make any of your Information available to third parties for their marketing purposes. Nano Shape’s software runs on individual servers and no data given or collected is shared with other social media platforms.
Please note that no transmission over the internet can guarantee confidentiality and non-disclosure, and as such, you transmit at your own risk.
3. We use robust security measures to protect data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of data. When the Services are accessed using the internet, Secure Socket Layer (SSL) technology protects your Information, using both server authentication and data encryption. These technologies help ensure that your Information is safe, secure, and only available to you and to whom you have granted access.
4. We do not tolerate Spam. To report Nano Shape-related spam, please contact us at firstname.lastname@example.org. You may not use our communication tools to send spam or otherwise send content that would violate our TOS. We may check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content of the Website, but we will not permanently store messages sent through these tools.
5. Nano Shape does its utmost to secure communications and data storage in order to protect confidentiality of your Information against loss and interception by third parties. However, it is important to know that there is no zero-risk against loss or interception by others of your Information. You are responsible for maintaining the security and confidentiality of your Account’s username and password.
6. Storage of Information
We save your Information in our database in order to improve our Website’s and user experience and in accordance with our TOS. If you wish that your Business Information be permanently deleted from our database when you stop using our Services, please notify us at email@example.com.
7. Information and Rights
Once you have provided your Personal Data, you have several rights, which you can in principle exercise free of charge, subject to statutory exceptions. These rights may be limited, for example if fulfilling your request would reveal Personal Data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. To exercise any of your rights, you can file a request here firstname.lastname@example.org.
1. Right to withdraw consent
2. Right to access and rectify your data
3. Right to erasure
4. Right to restriction of processing
5. Right to object to processing
6. Right to data portability
8. Other websites